Cancellation Policy
1. Order Cancellation by Customer
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Orders can be canceled within 12 hours of placing the order.
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To cancel, please email us at care@ovaro.in or call 9004063137 with your order details.
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Once an order is processed or shipped, it cannot be canceled.
2. Order Cancellation by Ovaro
We reserve the right to cancel an order in the following situations:
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The product is out of stock or discontinued.
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Payment was not received or failed.
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Incorrect billing/shipping details provided.
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Suspected fraudulent transactions.
In such cases, customers will be notified, and any payment made will be refunded.
3. Refund for Canceled Orders
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If your cancellation request is approved before shipment, a full refund will be issued to your original payment method within 5–7 business days.
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For prepaid orders canceled after shipment, refund requests will be handled as per our Refund & Return Policy.
4. Non-Cancellable Items
Some products may be marked as non-cancellable (e.g., custom-made, clearance, or hygiene-related items). These cannot be canceled once ordered.
5. Contact Us
For any cancellation-related queries, please reach us at:
📧 Email: care@ovaro.in
📞 Phone: 9004063137
Last Updated: 18-08-2015
Ovaro – Genuine Products. Genuine Care.