Cancellation Policy

1. Order Cancellation by Customer

• Non-customized orders can be canceled within 1 hours of placing the order. Unfortunately, customized orders cannot be canceled.

• To cancel, please email us at care@ovaro.in or 8452001893 (WhatsApp Only) with your order details.

• Once an order is processed or shipped, it cannot be canceled.
  
  

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2. Order Cancellation by Ovaro

We reserve the right to cancel an order in the following situations:

• The product is out of stock or discontinued.

• Payment was not received or failed.

• Incorrect billing/shipping details provided.

• Suspected fraudulent transactions.

In such cases, customers will be notified, and any payment made will be refunded.

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3. Refund for Canceled Orders

• If your cancellation request is approved before shipment, a full refund will be issued to your original payment method within 5–7 business days.
  

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4. Non-Cancellable Items

Some products may be marked as non-cancellable (e.g., custom-made, clearance, or hygiene-related items). These cannot be canceled once ordered.

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5. Contact Us

For any cancellation-related queries, please reach us at:

📧 Email: care@ovaro.in
📞 Phone: 8452001893 (WhatsApp Only)

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Ovaro – A Feeling You Can Gift