At Ovaro, we strive to deliver your orders quickly, safely, and efficiently. All the dates shown while ordering are estimates. To know the actual date of delivery kindly refer tracking link we sent over SMS/WHATSAPP/EMAIL. Please review our shipping policy to understand how we handle deliveries.
1. Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email once your order has been shipped.
2. Shipping Time
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Estimated delivery time: 4–8 business days within India.
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Delivery times may vary depending on your location, courier delays, or unforeseen circumstances.
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Remote or rural areas may require additional delivery time.
3. Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
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From time to time, we may offer free shipping promotions.
4. Order Tracking
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Once shipped, you will receive a tracking number via email or SMS.
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You can track your order on the courier partner’s website or via our Order Tracking page.
5. Incorrect Address / Failed Delivery
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Please ensure your shipping details are accurate before placing your order.
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Ovaro is not responsible for failed deliveries due to incorrect addresses, incomplete information, or unavailability of the recipient.
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In such cases, additional shipping charges may apply for re-delivery.
6. Damaged or Lost Packages
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If your package arrives damaged, please contact us immediately at care@ovaro.in or WhatsApp us at 8452001893 with photos of the product and packaging.
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In rare cases of lost shipments, we will work with our courier partners to resolve the issue and either replace your order or issue a refund.
7. International Shipping
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Currently, we do not offer international shipping. Orders are delivered only within India.
8. Contact Us
For any questions regarding shipping, please reach us at:
📧 Email: care@ovaro.in
📞 Phone: 8452001893 (WhatsApp Only)
Ovaro – Genuine Products. Genuine Care.